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System Administrator I – CADAVL in Indianapolis at Summit Staffing, Inc.

Date Posted: 11/24/2018

Job Snapshot

Job Description

POSITION PURPOSE

The Computer-Aided Dispatch/Automatic Vehicle Location Technologist is responsible for installation, maintenance, salvage, and inventory of our Intelligent Transit System’s vehicular hardware and software components.

 

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

To be successful in this role, an individual must be able to perform in a satisfactory manner the functions listed below. The company will make reasonable accommodations to enable individuals with disabilities to perform these functions.

ESSENTIAL FUNCTIONS

•         Monitor and maintain the Avail / Transit Master ITS CAD/AVL vehicle equipment and software configuration on all revenue and non-revenue fleets.

•         Manage inventory of all proprietary CAD/AVL hardware, as well as related general hardware.

•         Perform installation, maintenance, salvage, troubleshooting, and repair of such equipment.

•         Follow standardized procedures for warranty returns, tracking, and receipt of proprietary hardware.

•         Manage all proprietary CAD/AVL mobile software versions and configurations, including upgrades.

•         Use proprietary back-end software applications for system monitoring and hardware troubleshooting.

•         Document all installation, salvage, troubleshooting, and repair efforts.

•         Follow standardized procedures for bench testing equipment reported as faulty.

 

Job Requirements

EDUCATION AND/OR EXPERIENCE

To perform this job successfully, an individual must have the following education and/or experience.

•         Associates degree from an accredited college or university or equivalent training and work experience in computer information systems, computer information technology, or related field required.

•         Two years of installation of electronic systems experience is preferred.

•         Comp TIA A+ certification or two (2) years of equivalent work experience.

•         Two years of experience with digital and analog radio transmission/receipt protocols, hardware, and configuration is preferred.

•         Motorola mobile radio and/or wireless access device training or equivalent experience is desired.

KNOWLEDGE, SKILLS, AND ABILITIES

The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. The company will make reasonable accommodations to enable individuals with disabilities to perform these functions.

•         Strong knowledge and understanding of current IT applications and trends.

•         Ability to operate office equipment, including copiers, fax machines, and phones.

•         Strong written and verbal communication skills; strong listening skills.

•         Ability to communicate to groups at every level of the organization.

•         Ability to interact with others, both in person and through phone, e-mail, and written correspondence.

•         Strong customer service skills; professional, courteous, friendly demeanor.

•         Ability to make decisions and problem-solve.

•         Strong knowledge of electronic installation, troubleshooting, maintenance, and repair.

•         Ability to consistently demonstrate initiative and commitment to optimizing systems and processes.

•         Knowledge of serial data communications protocols.

•         Intermediate understanding of vehicle electrical schematics.

•         Basic wireless network proficiency.

•         Basic proficiency with computers, including proficiency with Microsoft Office, the Internet, complex spreadsheets and information systems.

•         Ability to prioritize and manage tasks and time effectively; flexibility is required.

•         Highly organized with the ability to perform focused work with close attention to detail.